FAQ

If I book a 60, 90min or 120min massage, does it include consultation and changing time?

No, we give ourselves plenty of time before and after your appointment to give you enough time to fill in your record time, speak to us about your expectations and get changed. The actual time of your treatments starts from the moment your massage begins and it lasts for the full time you have booked.

How often should I get a massage?

“Some is better than none.”
What does that mean? Well, it varies from person to person. If you are just looking for some occasional relaxation, then a session every 3-6 weeks may be fine for you.
However, if you are looking to address a specific condition, we recommend visiting more frequently at first and slowly reducing to a maintenance schedule.

What should I wear for my massage?

It is completely up to you how much you undress, it is to your comfort level, some clients leave their underwear on, and some take it all off, it does not matter to us as you will be covered in a light towel to make you and your therapist feel comfortable.

What areas do you massage during a full body?

We deliver our massages the same way they are delivered in India, Thailand and China. We massage your back, back of legs, glutes, front of legs, feet, abdomen, belly, arms and chest, neck, face and scalp.

If there is any area that you do not wish to be massaged, then please let us know and we can work on the area of your choice for longer.

What oils and beauty products are you using?

All oils are organic and natural. They are usually nut based (groundnut or almond). To make your experience complete we usually add our handmade blend of essential oils. If you wish us to use an unscented oil, please let us know.

Our beauty products aim to enhance the intelligence of your skin and bring it to the optimum glow with our comprehensive skincare products from the Organic Series

98% of our ingredients come from certified organic farms

Do you have a shower I can use?

Yes, there is a shower available for you to use. Please let us know while booking if you intend to use it before or after your treatments so we can prepare it for you.

Do you give massages to men?

Yes. Both men and women are welcome!

Is pregnancy massage safe?

Massage with a trained therapist is safe.

Before you book, make sure with your leading practitioner that you and the baby are safe to receive a massage. You can enjoy our treatments any time between second and eight month of pregnancy.

How do I cancel an appointment and what is the cancellation policy?

We will always contact you via email two days before and via text message a day before your treatment as a reminder and confirmation.

If you need to cancel your appointment for a reason then you must inform us as soon as possible or at least 24 hours before your scheduled treatment time.

To cancel your appointment please call us on 07709018645, email us hello@agaandola.co.uk or cancel your appointment online.

Note: less than 24-hour notice or no notice will require a charge of 50% of the treatment cost and 30points removed from your treat points

Do you take card payments?

Yes, you can pay by card or cash

Do you have a parking space?

Yes, there is an on street parking with parking fee of about £1 per hour. Please make sure you put enough money in to make sure that you do not need to worry about time.

What is the Treatcard I received after my first treatment and how can I collect and redeem my points?

You will get 1point for every pound spent with Aga&Ola. However, you can collect your points even faster!

Tell your friends about us! – For every person referred to us you will get 60 extra points!

Let us know how much you liked the experience – 30 extra points for a Facebook like and another 30 for the review. Facebook Link

Stay loyal – double points if you rebook on the same day or book online.

Please do not hesitate to contact us if you have any additional questions. We are happy to answer them!